Free tree mulch
Gardeners join the free mulch Australia standby list. A local arborist emptying woodchips after a prune or tree removal may call about drop-off. Standby only - no guaranteed load.
Report a mulch quality problem
Received rubbish or an unacceptable mulch load? Email theteam@mulchspot.com.au with the subject “Mulch quality complaint”, or use our contact form. Include your name, delivery address, delivery date, arborist or business name, any listing/order number, and a description of the problem. Email clear photos of the whole load and close-ups of the unwanted material, plus relevant messages.
If you notice a problem before tipping, tell the driver and do not agree to an unacceptable load. If you discover it afterwards, you can still report it. Where safe, photograph the load before moving or spreading it. MulchSpot will review the information and may contact both parties for further details. Confirmed rubbish deliveries may result in account suspension or closure under the existing arborist terms. Reporting a complaint does not guarantee removal, replacement or reimbursement, and does not limit any rights you have under Australian Consumer Law.
Sydney · Melbourne · Brisbane · Perth · Adelaide · Canberra · Hobart · Darwin and regional Australia.
What we can help with
Mulch drop-off
Arborists sign up, open the map, and buy a site to empty the chip truck. Always call first. Palm, flax, bamboo and mixed green waste are often a no.
Tree and property quotes
Need a local arborist for tree removal, pruning or stump grinding? Post 2-6 photos on Get Property Quotes. You pay the crew, not MulchSpot.
Prefer email? Write to theteam@mulchspot.com.au. The form above is the fastest way in. Read how it works if you are choosing a door.
Cleaner, faster drops
Keep loads as clean arborist woodchips. Gardeners want tidy chips, not logs or rubbish.
Call before you dump. Confirm they still want the mulch and that the truck fits.
Do not block driveways or footpaths. If a site is wrong after you called, email us for another drop-off or a credit.
Common questions
How fast do you reply?
We read the contact form on business days. Include your suburb and whether you want free mulch, a mulch drop-off, or a tree quote.
Is this the signup for free mulch?
No. This page is questions only. Free tree mulch signup is the standby mulch service.
How do arborists empty the chip truck?
Sign up, open the map of people who want arborist mulch, read the comments, buy the site, then call. Details are on mulch drop-off for arborists.
Do I pay MulchSpot to ask a question?
No. The contact form is free. Contractors pay for customer details. You pay the arborist if you take a paid load or hire them for tree work.
Contact Us
Questions about free tree mulch, emptying the chip truck, or a local arborist quote? Use the form. We read every message.